Customer relationship management, project report on customer relationship management, why customer relationship management database for customer information, improvement in customer retention and loyalty, customer relationship management is effective tool, identify and maintain relationship with customers, feedback from customers, services according to customer. Finance is the life blood for any organization and is always being disregarded in financial decision. Based on the projects needs it would vary from 4 to 12 weeks 2. Messaging and storage platform and provisioning billing and customer. Pdf a project report on bsnl, financial overview of. Ruchi khandelwalmba iii sem, 20092011 deepshikha institute of management studies isi17 riico institutional area, sitapura jaipur preface 1. Any opinions, findings, conclusions or recommendations expressed in this material. The study considers landline, mobile and broad bank customers perception towards services offered by bsnl. In 19th century and for almost entire 29th century, the telecom of india was operated as a government of india wing.
Bsnl aims to complete north east telecom project by december 2018. Search and upload all types of project report on performance appraisal projects for mbas on. Mcamba final year project rs 8824inclusion of all taxes 3. Dpgd jl091180 a student of final year of dpgd hr as a part of final year project work as prescribed by the welingkar institute of management for the subjects h. A project report on brand preference of mobile phones among.
Bharat sanchar nigam limited has divided entire india into twenty four administrative units and with two metro districts named as bsnl lsas and telecom circles, project cycles, and five telecom factories, 4 specialized telecom units, 4 maintenance regions, and three training institutions. Dec 18, 20 training and development at bharat sanchar nigam ltd bsnl dotbsnl mou. There are many it tools which are utilized in the bsnl. Reliance, bsnl, aircel and mts are not able to fulfill their. Bsnl provides world class stateofart technology telecom services to its customers on demand at competitive prices world class telecom infrastructure in its area of operation and to contribute to. Wpc, wmo, tec, trai, tdsat and cdot apart from four new projects of the department. The project vijay will take care of market share in consumer mobility.
Project vijay will increase the reach and extraction of consumer mobility in the market through dedicated channel management. A study on effectiveness of training and development inpublic sector bsnl belgaumstatement of the problem. Pandya nayak research scholar, department of commerce, osmania university, hyd07, a. Project report on performance appraisal at bsnl docshare. Here is the report of summer training done in bsnl basic objective of this training is that is to know how the work is performed in the company. The turnover, nationwide coverage, comprehensive range of telecom services and the desire to excel has made bsnl the no. The hunger project benin and the hunger project burkina faso are celebrating their 20th year of working to end chronic hunger and poverty. Scaling new heights of success, the present turnover of bsnl is more than rs. Stop writing when you have said it all, but the conclusion should tie up all loose ends. Fiber cable project at the cost of rs 1900 crore has been assigned to bsnl. C dot dss is a modular and flexible digital switching system which provides economical means of serving metropolitian, urban and rural environment. As the reach and extraction will be increased, the market share will go up. Bharat sanchar nigam limited, is the indias oldest communication company and its history can be traced back to the british india. I hereby certify that the work which is being presented in the project entitled, a study on customer satisfaction for bsnl landline and mobile services in sonepat.
Business benefits the conclusion bsnl has successfully leveraged their business performance with the provided solutions by. This report categorically showcases the efforts put in for standardization of the entire program delivery at various places across the. Training and development at bharat sanchar nigam ltd bsnl dotbsnl mou. A project report on bsnl, financial overview of telecom sector in india. Bharat sanchar nigam limited, the largest public sector undertaking of the nation, is certainly on a financial ground thats sound. This means now in backend we will have 10 times more capacity and will be launching new plans with 10 times more speed. In basic services, bsnl is miles ahead of its rivals, with 11. Bsnl employees and citizens house building cooperative society ltd. Innovation of new product changes the life style of common man.
Completed during 1992 by providing all civic amenities. Bsnl bharat sanchar nigam limited is abbreviated as bsnl. I can honestly say that my time spent interning with herbein and company resulted in one of the best summers of my life. A project study report on bsnl, financial overview of telecom sector in india. Dotsoft networking elements are hub, modem, router, and switch. The present study is based on the awareness of bsnl among. To look for details and to collect data for my project i worked in b.
Aug 25, 2014 i can honestly say that my time spent interning with herbein and company resulted in one of the best summers of my life. The staterun telecom operator, bsnl claims that it has outperformed private sector. His appointment is being looked upon with much anticipation as a lot rides on him. Bsnl is expecting to place execution order in april after which rollout of the project will start in july and should be completed by december 2018, a source told. Go4customer provided an array of services to bsnl to support their business and for better performance. To best of my knowledge the report is original and has not been copied or submitted anywhere else. Page 1 training reportssa level inplant summer training in bsnl. Bsnl chairman and md, anupam shrivastava said this project aimed to enhance existing 10g capacity to 100g capacity of optical fibre infrastructure of bsnl. Theoritical knowledge is not sufficient for understanding in better way.
Bsnl augmented business performances with go4customer. Dotsoft is the first integrated telecom application in bsnl that consists of commercial, billing, accounting, fault repair service and directory enquiry services. Essay on a conclusion on overall the project 204 words. Vision to become the largest telecom service provider in asia. On finalisation of the topic, the students shall confirm the suitability of the project from their college and remit the project fees through dd. It incoroporated all important feature and mandatory serbice, required by the user with option of up gradation to. Bsnl and mtnl have lost their wireline subscriber base from 200506 to 201011. Dotsoft the it tool used in bsnl final year ece project. L office to gather full information about the system and working of whole region and found out the facts about various processes adopted by reliance to pay its advisors and the time period taken for this study are 2 months. Our 20year record of achievement in benin and burkina faso is grounded in the principle that people must be the agents of their own change. Dotsoft the it tool used in bsnl final year ece project conclusion. Mission to provide world class telecom services to its customers on demand at competitive prices. Acme to cancel indias cheapest solar project citing covid19 impact.
Bsnl gears up to launch mbps ftth broadband services. Summary, conclusion and recommendations name of the sub titles page no. A project report on job satisfaction a case study with reference to bharath sanchar nigam limited a government of india enterprise warangal andhra pradesh submitted to college name in partial fulfillment for the award of the degree. An introduction project management is concerned with the overall planning and coordination of a project from conception to completion aimed at meeting the stated requirements and ensuring completion on time, within cost and to required quality standards. Jul 02, 2007 bharat sanchar nigam limited bsnl an introduction. Chapter 6 conclusions, suggestions, limitations and directions for further research in the final chapter of the thesis, it is proposed to provide an overview of the present study and present conclusions and suggestions to bsnl based on the findings. The study is conducted to find out the overall impact oftraining and development on the job performance of employees working in differentcadre groups in each department.
L, training is given to engineering aspirants to secure future in the. This is a research report on project report on performance appraisal by jyotsana rawat in human resource management category. Bsnl provides world class state of art technology telecom services to its customers on demand at competitive prices world class telecom infrastructure in its area of operation and to contribute to. Not only did i gain practical skills but i also had the opportunity to meet many fantastic people. The initial and primary reason for writing this project report is to showcase the efforts of aicte and bsnl put in for the success of the program. Pdf a project report on job satisfaction a case study with.
Bsnl has signed mou with dot vide which at least 20% staff has to imparted training in 200607. The main purpose is to know the effectiveness of training inrelation to the job performance of employees and to reduce the. C dot dss is a modular and flexible digital switching system which provides economical means of serving metropolitian, urban. All disclosures were awaken myself in a boost of selfconfidence to face life more challenging now. Conclusion of field trial for cdot rural wireless and. Project report comparative analysis between the marketing strategies of airtel and idea. It incoroporated all important feature and mandatory serbice, required by the user with option of up gradation to add new features and service in future. The project has provided a clientserver application for food ordering system and was successfully built using visual basic 6. A project study report on bsnl, financial overview of telecom sector in india submitted in partial fulfillment for the award of degree of master of business administrationsubmitted by.
Sanchar nigam bsnl on thursday ended without any conclusion, mainly on the. Then major findings are discussed and conclusions are drawn. It is fourth largest departement of telecommunication company in asia and seventh in world today. A project report on brand preference of mobile phones.
Tech final year project rs 6618 inclusion of all taxes 2. Today the tele communication sector is very important in india. Some business benefits bsnl reaped after offered solutions. In the final chapter of the thesis, it is proposed to provide an overview of the present study and present conclusions and suggestions to bsnl based on the findings.
Bsnl august marked an important transition at bharat sanchar nigam limited bsnl. Conclusion on overall, the project has achieved its objectives. Personal contact sessions with their guide is 30hrs project fee in bsnl for student projects 1. The foundation of telecom network in india was laid by british sometime in 19th century.
Bsnl aims to complete north east telecom project by december. The history of bsnl linked with the beginning of telecom in india. The hunger projectbenin and the hunger projectburkina faso are celebrating their 20th year of working to end chronic hunger and poverty. On receipt of the dd, offer letter for doing the project will be communicated to the college by bsnl. Decision on revival package for cashstrapped bsnl pushed back.
The project was approved in september 2014 but it came to bsnl in april 2016. Ruchi khandelwalmba iii sem, 20092011 deepshikha institute of management studies isi17 riico institutional area. History of bsnl and operational services with new management. Pdf a project report on job satisfaction a case study. The conclusion ending or closing of your writing is what wraps it all up for the reader. The researcher has done an internship project at bsnl, sonepat in. The virus blocked thousands of modems hence the company advised users to change their default router username and passwords. With your download, get the best papers relevant to this one, including top related papers. Bharat sanchar nigam limited known asa bsnl, india communications. Above more than 3 laces employees, officer and engineers working in bsnl at present. The market share is the product of reach and extraction. First need for the study, the objectives and research frame work are outlined. Training and development at bharat sanchar nigam ltd bsnl dot bsnl mou.
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